Customer Service: Building Successful Skills for the Twenty-First Century.

By: Material type: TextTextPublication details: Boston Burr Ridge McGraw-Hill/Irwin 2005Edition: 3rd EdDescription: xvi,416p. cmISBN:
  • 0072938056
DDC classification:
  • 22 658.812 LUC
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Holdings
Item type Current library Call number Copy number Status Barcode
Book Book INES Library 658.812 LUC (Browse shelf(Opens below)) 2 Available 2013-17793
Book Book INES Library 658.812 LUC (Browse shelf(Opens below)) 3 Available 2013-17791
Book Book INES Library 658.812 LUC (Browse shelf(Opens below)) 4 Available 2013-17792
Book Book INES Library 658.812 LUC (Browse shelf(Opens below)) 5 Available 2013-17794
Book Book INES Library 658.812 LUC (Browse shelf(Opens below)) 1 Available 2013-17790

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