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The Big Book of Customer Service Training Games: Quick,Fun Activities for Training Customer Service Reps,Salespeople,and Anyone Else Who Deals With Customers.

CARLAW,Peggy.

The Big Book of Customer Service Training Games: Quick,Fun Activities for Training Customer Service Reps,Salespeople,and Anyone Else Who Deals With Customers. - New York McGraw-Hill 1999 - xiv,209p. cm

ISBN: 0070779740

Dewey Class. No.: 658.812 CAR

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The Big Book of Customer Service Training Games: Quick,Fun Activities for Training Customer Service Reps,Salespeople,and Anyone Else Who Deals With Customers.

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